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A design thinking approach to collective facilitation begins with a transformative space—a framework that acknowledges diverse perspectives while fostering trust, neutrality, and psychological safety.
Conflict resolution isn’t just about addressing disputes; it’s about connecting through controversy, and transforming tension into opportunities for collaboration. |
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A well-structured facilitation process starts long before the workshop itself.
Pre-interviews with key participants shed light on ‘where we are now’, identify communication barriers, and establish a foundation of trust. By making the invisible visible—teams can better understand themselves and each other. |
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Facilitating Connections is owned by Sarah Northcott.
Sarah works, lives, and plays on the unceded territory of the Wet'suwet'en Nation. |