Connecting Through Controversy
To help resolve conflicts within teams, organizations, or between individuals we must first create a safe, neutral space where issues can be addressed, and constructive solutions can be found.
I will use expert facilitation techniques to guide conversations, mediate disagreements, and ensure all parties feel heard and respected.
Key Components
Assessment: Initial one-on-one meetings with each party involved to understand the root of the conflict, the perspectives of all parties, and the desired outcomes.
Neutral Mediation: Acting as a neutral facilitator to guide discussions, prevent escalation, and ensure that communication remains constructive.
Communication Tools: Teaching and using active listening, reframing statements, and clarifying misunderstandings to bridge communication gaps.
Solution-Building: Helping parties identify common ground and work collaboratively toward solutions that meet both their needs.
Follow-Up: Check-ins after the session(s) to ensure that agreements are being upheld and that any lingering issues are addressed.
Neutral Mediation: Acting as a neutral facilitator to guide discussions, prevent escalation, and ensure that communication remains constructive.
Communication Tools: Teaching and using active listening, reframing statements, and clarifying misunderstandings to bridge communication gaps.
Solution-Building: Helping parties identify common ground and work collaboratively toward solutions that meet both their needs.
Follow-Up: Check-ins after the session(s) to ensure that agreements are being upheld and that any lingering issues are addressed.
How will we do it?
Pre-Facilitation:
During Facilitation:
Post-Facilitation:
- Meet with parties separately to gather information.
- Set ground rules and expectations for the resolution session.
During Facilitation:
- Conduct the mediation session where all parties come together.
- Facilitate structured communication, ensuring that each party has equal time to speak.
- Keep discussions focused on finding solutions and not assigning blame.
Post-Facilitation:
- Provide a written summary of agreements and next steps.
- No-obligation follow-up sessions or phone call for long-term resolution and accountability
Who is it for?
- Corporate teams dealing with interpersonal conflict.
- Not for Profit & Community groups facing disputes.
- Educational institutions (students, faculty, or administration) working through issues.
- Government departments and groups
- Industry & Big Business
- First Nations groups
Pricing
Half Day and Full Day Rates available - contact Sarah for an obligation-free estimate!